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Terms and Conditions

Welcome to our website ("www.abdabsfurniture.co.uk"). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Abdabs Furniture and Furnishings Limited's relationship with you.

The Term Abdabs Furniture and Furnishings Limited, www.abdabsfurniture.co.uk, or us or we refers to the owner of the website Abdabs Furniture and Furnihsings limited whose registered address is 59 Grange Road, Rhyl, Denbighshire, LL18 4AD. Company registration number is 07230786 registered in Wales. Vat registration number is 150 2946 26.

Abdabs Furniture and Furnishings Limited reserves the right to change these terms and conditions from time to time without notice to you and any changes will take effect on the day they are posted. Any changes will be posted on this section of the website.

Before you place an order if you have any questions regarding these terms and conditions please contact a member of our team by emailing customerservice@abdabsfurniture.co.uk.

1. Placing an order

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.

Orders will not be despatched until full payment has been received.

2. Main characteristics of the goods

Please refer to the item/s product page for the full description and main characteristics of the goods. We advise that you print the page for future reference.

The majority of our furniture is made from natural wood products, some ranges have a more rustic look which makes the piece unique and adds character to the range.

All wood furniture has its own characteristics, these include, knots, small cracks and differences in the grain and colour. Plead read the product description carefully to make sure you are happy with the finish of the product.

Natural wood colour can vary from tree to tree, an exact colour watch for wood products cannot be guaranteed.

It is virtually impossible to accurately portray the actual colour of furniture products or upholstery fabric in a web picture. Due to differing screen resolutions, and natural variations from batch to batch. With regards to our furniture, we endeavour to give the best portrayal of colour, but we cannot accept colour or shade differences as evidence of defects. As a general rule, dark items look lighter in reality and light items look darker in reality. A close match is more likely if two or more items are purchased at the same time.

Please take care to measure and ensure that assemble furniture will fit through doorways etc.

3. Delivery

Delivery times and methods vary between products. Please refer to the items product page or email us at customerservice@abdabsfurniture.co.uk for more accurate delivery time frames.

We aim to deliver goods within 28 days unless a different time scale has been specified for the individual product. Some lines are delivered next day, whilst others have a lead time of up to 10 weeks. Delivery times can extend beyond the normal delivery times displayed on the product page due to factors outside of our control such as extreme weather conditions.

If you agree on a delivery day with us or with our couriers and nobody is available to accept the delivery, you will be liable for any costs which may be placed on us by the courier.  If after you have agreed the delivery day and for any reason you will not be available to accept the delivery, you must contact us or the courier immediately to rearrange the delivery day. If less than 48 hours is given you may be liable for a charge.

If we deliver incorrect or damaged goods or you discover a defective item which you require assistance with; we ask that you report any issue to us within two workings days of receiving your order. In certain circumstances this may be extended; this does not affect your statutory rights.

If we accidentally damage goods in the course of delivery, our liability for that damage is limited to the repair, replacement or refund of the goods delivered or the value thereof. we may offer you compensation up to the value of the item itself but we will not be responsible for any consequential losses, including any claimed losses arising out of missed delivery Time is not of the essence in the respect of delivery we will not refund you for items which show signs of damage/or misuse by you.

4. Price and Payment

All the product prices on our website are inclusive of UK VAT if applicable.

The contract will not be completed until the following steps have been taken. We have received payment. Your online order has been accepted and you have sent a confirmation email to the email address supplied when ordering.

Payment will be taken for the goods in full at the time of the order. The price on the website is valid on the day shown, prices of items may change at any time without notice. When discounts are available they are valid u til 17:00 on their day of expiration date.

We are entitled to refuse any orders received by you.

All credit or debit card payments are made through PayPal. No information is kept or stored by Abdabs Furniture and Furnishings Limited.

Ownership of the goods will not pass to you until we receive payment in full.

5. Cancellation

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier  and indicated by you acquires, physical possession of the goods.

To exercise your right to cancel, you must inform us Abdabs Furniture and Furnishings Limited. 59 Grange Road, Rhyl, Denbighshire, LL18 4AD. customerservice@abdabsfurniture.co.uk. of your decision to cancel this contract by a clear statement(e.g letter sent by post, or email). You may use the model cancellation form below, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery(except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

Don't start assemble flat packed furniture until you are sure you are happy with the item.

For mattresses to be eligible for return all tags and coverings must be attached, and must have no soiling, dirt, stains, burns, tears or other damage.  We suggest you keep the mattress in its packaging until you are satisfied it meets your requirements.

We will make the reimbursement without undue delay, and not later than -

(a) 14 days after the day we receive back from you any goods supplied, or

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

(c) if there were no goods supplied, 14 days after the day on which we are informed about the decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, in any event, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send the goods back or hand them over to us Abdabs Furniture and Furnishings Limited, 59 Grange, Road, Rhyl, Denbighshire, LL18 4AD. without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods. The cost is estimated at a maximum of approximately £40 per box.

Model Cancellation Form

To Abdabs Furniture and Furnishings Limited, 59 Grange Road, Rhyl, Denbighshire, LL18 4AD, customerservice@abdabsfurniture.co.uk.

I/We [*] hereby give notice that I/We [*] cancel my/our order[*] contract of sale of the following goods[*] for the supply of the following service[*],

ordered on[*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s), (only if this form is notiied on paper),

Date

[*] Delete as appropirate.

6. Refunds and Returns

If something goes wrong

We do our up most to ensure that all our products reach you in perfect condition. If there is a problem please contact us immediately so that we can arrange collection/replacement of the faulty goods.

If we deliver incorrect or damaged goods or you discover a defective item which you require assistance with; we ask that you report any issue to us within two workings days of receiving your order. In certain circumstances this may be extended; this does not affect your statutory rights.

Please do not attempt to assemble damaged/faulty flat packed furniture, we will arrange to get any damaged or missing parts out to you.

All damage claims must be supported by evidence in the form of digital photographs. Please fill out the damaged claims form on our website or email the photographs to customerservice@abdabsfurniture.co.uk. Please include your order number and name. If you can't find your order number please include the delivery postcode and the name the order was placed in.

You will be emailed once we have received the digital photographs.

This does not effect your right to cancel the contract. Please see section 5. Cancellation.

7. General

The content of the pages of this website is for your general information and use only. it is subject to change without notice. Neither we nor any third parties provide any warranty, or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk , for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material that is licenced to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property, or licensed to the operator, are acknolwedged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.