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Welcome to Abdabs Furniture Customer Services

We are here to help

We welcome your feedback, queries and questions about our products and our service to you.

We have some quick tips below, if you require further assistance please visit our FAQs, Delivery, Refund & Returns pages for additional information.

If you have any enquiries for us or a query regarding an order please email:

We welcome enquires for bulk order discounts for property developers, student lets, serviced apartments etc. To apply for a discount please add the items to your shopping basket and choose proforma invoice during checkout. You may then email us the proforma or let us know the order number. We will get back to you with our best offer.

General customer service enquiries are normally responded to within 2 hours during office hours. During busy periods it may take us a little longer to respond.

Quick Tips

Problems checking out?

When you place your order the name and billing address of the card holder must be entered in step 1 of the checkout process. If you wish your order to be delivered to a different address please tick the box below the billing address details. This will enable you to enter the delivery address.

If you have recently moved house you may need to enter your previous address in the billing address fields and your new address in the delivery address fields.

Order failed, it appears that the funds have still been taken: If you have placed an order which has failed the funds will not have been taken from your account. Please see the advice in the FAQs section of our website.

If you experience any other problems whilst checking out please fill in the general enquires form below for further assistance. 

General enquiries contact us form: 

Full Name
E-Mail Address
Existing Customer
Order Number
Existing customers please let us know your order number, if you don't know your order number please let us know the delivery postcode
Please add the two numbers

Existing customers

If you have any other problems including delivery please email us by replying to your order confirmation email or fill out the contact us form above to help us to respond to you quickly.


If something goes wrong

We do our up most to ensure that all our products reach you in perfect condition. If there is a problem with a product please contact us immediately so that we can arrange collection/replacement of the faulty/damaged goods.

Please do not attempt to assemble damaged flat packed furniture. We will arrange to get any damaged or missing parts out to you.

All damage claims must be supported by evidence in the form of digital photographs. Please fill out the damaged item form below:

If you don't know your order number please enter your postcode instead.

Your name
Email Address
Order Number
This can be found in your order confirmation or acknowledgment email
Description of damage/fault
Describe the problem with the product or packaging
Photograph of damage
The photograph is required to help us process your replacement or replacement parts.
Additional photograph
Additional photograph
Please add the two numbers

For further information regarding your use of our website and shopping with us please visit these pages:

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